Policies

Following, are the policies of US Toy/Constructive Playthings click on any link for additional information:

Privacy Policy

At US Toy, your privacy is of utmost importance to us. We do not "rent", "trade", or "sell" E-Mail addresses.

We will use your email address to send you a "receipt" that you have placed an order; a "confirmation" of the order within 2 business days; a notice of shipment with a tracking number and a hot link to the shipper's site to trace the package; and a receipt when your credit card is charged.

We do send periodic marketing emails to people who have opted-in to receive them, however all marketing messages contain an opt-out link.

Credit Card Security

Your credit card security is a high priority.
We use the latest technology to ensure that your credit card number is processed confidentially. We use the newest encryption technology for a secure transaction. If you prefer not to send your credit card number over the Internet, you can call our Toll Free 800 numbers, Fax, or Mail your order to us.

Legal Disclaimer/Content Policy

All editorial content and graphics on this Web site are proprietary to U.S. Toy Co., Inc. These materials are protected by U.S. copyright and may not be copied, used, reproduced, or transmitted in whole or in part without the express written consent of U.S. Toy Co., Inc., which reserves all rights. Re-Use of any of the editorial content and graphics online for any purpose is strictly prohibited.

Links to this Web site should not be made without the expressed written permission of U.S. Toy Co., Inc. Please direct your request to custservice@ustoyco.com.

The "U.S. Toy®" and "Constructive Playthings®" names and logos are registered service marks of U.S. Toy Co., Inc. All other trademarks or service marks used or referred to on this Web site are the property of their respective owners. Permission is granted to electronically copy and to print hard copy portions of this Web site for the sole purpose of placing an order with U.S. Toy Co., Inc. No implied or other license is created regarding the content of this Web site. In addition U.S. Toy Co., Inc. does not represent or warrant that the information accessible via this Web site is accurate, complete or current and is subject to change without notice. Any reliance on the information in this site is solely at the user's own risk.

Order Acceptance Disclaimer

The receipt of an online order confirmation, does not constitute the acceptance of an order by U.S. Toy Co., Inc. nor a confirmation of an offer to sell. U.S. Toy Co., Inc. reserves the right, to limit the order quantity on any item and/or refuse service to any customer, without prior notification. Verification of certain information may be required prior to the acceptance of any order.

Content Policy

The content and pricing on this website is accurate to the best of our abilities. All Prices are F.O.B. our warehouse. We reserve the right to improve design and specifications. All prices on this website and in our catalog are based on conditions at the time of printing and are subject to change. Prices are those at time of shipping. The pricing may be different on the website from our catalog due to a misprint in the catalog. In such cases the pricing on the website will take precedence over the catalog. We are not responsible for printing errors. If you still have questions about the price or description of an item please contact our customer service department (See Contact Us).

Guarantee

Our mission is to provide the absolute best customer experience. Our catalog/internet images and descriptions may not always accurately reflect the color, style, or size of a particular product you receive. Merchandise that does not meet your full approval may be returned UNUSED for refund or exchange within 30 days from purchase. Food items CANNOT be returned.

Returns

If you have received items you are not satisfied with, please call our customer service department at 1-800-832-0224 to request a Return Merchandise Authorization (RMA) number. Our friendly and helpful staff will walk you through the process of returning merchandise, including how to mail items back to us and where to send it. Returns cannot be processed without an RMA. Representatives are available Monday through Friday from 7:00 AM to 7:00 PM C.S.T.

Shortages/Damages and Claims:

We cannot be responsible for breakage, damage, or loss of merchandise due to transportation companies while in transit. Please check all shipments IMMEDIATELY upon arrival for possible dameage. Losses should be reported at once to the DELIVERING CARRIER. Ask them to make an inspection. After inspection, send the Inspection Report to us. DO NOT file a claim; WE will file the claim. On receipt of the inspection report, we will send you a replacement. Please DO NOT return damaged goods without prior authorization.